Privacy Policy
1. Introduction
Welcome to Raqs Fragrances, an online store dedicated to selling high-quality perfumes. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
- Account Information: If you create an account, we collect login credentials and preferences.
- Order Information: Details related to your purchases, such as order history and transaction details.
- Technical Information: IP address, browser type, device information, and cookies to enhance your shopping experience.
- Communication Information: Messages, feedback, and customer support interactions.
3. How We Use Your Information
We use the collected information to:
- Process and fulfill orders for perfumes and related products.
- Improve our website, products, and services.
- Provide customer support and respond to inquiries.
- Send promotional emails and special offers (with your consent).
- Analyze website traffic and improve user experience.
- Prevent fraudulent transactions and enhance security.
- Comply with legal obligations.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with:
- Service Providers: Payment processors, shipping partners, and marketing platforms.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In case of a merger, acquisition, or business sale.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website functionality and personalize your shopping experience.
- Track website analytics and performance.
- Enable secure transactions and fraud prevention. You can manage cookie preferences in your browser settings.
6. Data Security
We implement security measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
7. Your Rights and Choices
Depending on your location, you may have rights to:
- Access, update, or delete your personal information.
- Opt-out of marketing emails.
- Restrict data processing. To exercise these rights, contact us at raqsfragrances@gmail.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
9. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Raqs Fragrances
Website: raqsfragrances.com
Email: raqsfragrances@gmail.com
Phone: 03055457096